FAQs
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I have a query about my order
I need to change my account…
About my receipts and payments
I have a complaint or an issue
My question is not listed below
Order queries
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I cannot pay for my order
I did not receive order confirmation email
I cannot finish my order
Update account details
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I want to change/correct my...
Selfcare access
My membership plan
Update receipt payment details
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I need to change my billing address
I need a copy of my receipt
I need to change my payment details
I cannot pay for my order
My recent payment failed, what do I do?
Complaint list
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I cannot use my credits on my hotel booking
I cannot access selfcare
I cannot access the travel platform
I need more information about my benefits
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Update selfcare info
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I want to change my password
I don't remember my password
I don't remember my username
I need help accessing my selfcare
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